During these unprecedented times, and in response to the latest Government advice to all businesses in the UK, Adveco is taking all necessary measures to protect its staff and help prevent further spread of the Coronavirus.
Our services have always been regarded as business-critical to our customers, and with so many providing front-line support in the UK in the fight against this pandemic, it has never been truer.
I want to assure you that Adveco and our sister company A.O. Smith Water Heaters remain open for business. We continue to operate from our Farnborough HQ but with a reduced staff for the duration of April. This is of paramount importance to us, to maintain our supply lines and ensure deliveries are made so your projects are not delayed.
We are well stocked, and our field engineering teams are on hand to respond to ongoing emergency call outs.
As the situation continues to develop, it has become clear that we, like so many businesses, must prioritise our services in response to the critical needs of customers across the health sector. The provision of heating and especially hot water within hospitals and residential care facilities that provide for those most at risk must take precedence at this time. We will be endeavouring to ensure all product and engineering support is made available in the fastest time to customers within the health sector. Supermarkets and those supporting key workers, such as schools, will also be prioritised for support by Adveco.
We are happy to discuss the needs of your project or servicing requirements but hope you will appreciate that if you are not providing key services at this time that our response may be delayed.
We will operate a small retained team for the coming month to support your needs, but you may experience a delay in response when contacting the office. We are responding to all calls and messages but apologise if you are unable to get an instant reply. We appreciate your patience.
To reiterate, Adveco remains open and ready to meet your commercial hot water and heating needs. We appreciate your support and understanding.
Adveco / A.O. Smith Water Heaters UK